Refund policy

**Return Policy for The 6th Call**

At The 6th Call, we pride ourselves on providing exceptional, custom-made furniture tailored to your unique style and preferences. Because each piece is specially crafted just for you, we do not accept returns or exchanges once an order is confirmed.

**Key Points of Our Policy:**

1. **Custom Orders**: All furniture is made to order, ensuring that each piece is designed specifically for your needs. Due to this personalized nature, we cannot accept returns.

2. **Order Confirmation**: Please review your order details carefully before confirming. Once your order is placed, we begin the crafting process immediately.

3. **Quality Assurance**: We are committed to ensuring that every piece meets our high standards of quality. If there is a defect in workmanship or materials upon delivery, please contact us within 7 days, and we will work with you to address the issue.

4. **Customer Support**: Our customer service team is here to assist you with any questions or concerns during the ordering process. We encourage you to reach out for guidance to ensure your complete satisfaction.

Thank you for choosing The 6th Call. We appreciate your understanding and support in our commitment to craftsmanship and personalized service.